Experience Design, Prototypes
Providence Health & Services Employee Portal
We helped Providence employees find the right information at the right time.
Project Summary
As a comprehensive health care organization, Providence is one of the largest employers on the West Coast with 120,000 caregivers serving in 52 hospitals and over 1000 clinics. Providence needed an employee self-service portal that was comprehensive while being intuitive and easy to navigate.
Our Work
– Strategic discovery
– User interviews
– User personas
– Design direction, high fidelity mockups & Axure prototypes
– Development specifications, CSS, and HTML
Our process consisted of competitive research, stakeholder interviews and requirements gathering, ideation and design, prototyping and handing off assets and specifications to the in-house development team.
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Experience Design, Prototypes